Ordering custom patches in the UK should not feel like a guessing game. At The Customized Patches the path is quote, free mockup, production, then UK-wide shipping. This page is the exact checklist we use with first-time customers so nothing important is missing from the PO.
What to send with your quote
- Artwork (AI, EPS, PDF, SVG, PNG, or JPG)
- Patch type: embroidered, 3D, chenille, woven, printed, or PVC
- Size in inches (longest side) and quantity
- Backing: sew-on, iron-on, Velcro, etc.
- Pantone colors if the brand is strict
- Deadline and UK delivery postcode
Our minimum is 5 pieces per design. If you need two sizes, that is two designs. If you need two colorways, that is two designs. Planning that up front keeps the mockup honest.
Step-by-step timeline
| Stage | What happens | Typical time |
|---|---|---|
| Quote + files | You submit the form and artwork | Same day |
| Digital mockup | We prove size, color, and finish | Usually within 12 hours |
| Revisions | You request changes; we update the proof | Fast—before production |
| Production | We manufacture after written approval | Built into 7–12 business days |
| Ship | UK-wide delivery | Carrier transit after ship date |
How to approve a mockup without regrets
Check spelling, including names and roman numerals. Confirm dimensions in inches, not only the picture on your phone. Look at stitch fill vs empty twill, or PVC wall thickness. Name the backing on the proof. If something feels off, say so. Changes are cheap now and expensive after we cut thread or mold rubber.
Production, packing, and shipping
After approval we manufacture and pack for the UK. Need them faster? Ask about expedited options on the quote form. Track the date you approve—not the date you first emailed—as the start of the production clock.
Common ordering mistakes
- Sending a screenshot instead of the original file
- Forgetting backing until after the mockup
- Ordering 5 pieces of a size that will not fit the cap seam
- Waiting until a week before opening day to approve the proof